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User Adaptable Solutions
True customization comes when you can adapt a solution completely to your needs.
Using Toshiba's FeatureFlex™ adaptability tool, the Strata CIX, with Integrated
Media Applications Server, enables you to tailor your system well beyond standard
system and administrative options and basic programmable features. Modify virtually
any existing features—and create new ones. And not just CIX call processing, but
blended features that work between all system applications and resources. This includes
voice mail, CTI applications, and more. An easy to use script editor works with
the Integrated Media Application Server to interpret code, process functions, follow
custom routing, and more. All in just hours and days rather than months or years,
or waiting for the next software release.
For example, using the system's built-in scripting language, enterprises can create
applications that allow them to:
- Connect with back office systems, and allow important information, such as inventory
management, to scroll across the phone or screen.
- Connect with online sources for reference information, such as stock prices, weather
temperatures, currency valuations, and more.
- Set up call management features that provide special handling for important calls,
such as follow-me routing to forward calls to another number. It can also be set
up to route calls from unknown callers (or any designated callers) directly into
voice mail.
FeatureFlex™ also opens the door to third-party application development, enabling
software developers, telecommunications dealers, VARs, and systems integrators to
create customized solutions for individual vertical markets and others.
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